Shipping policy

1) International Shipping Information

FAVYOUR ships all of our orders internationally. Hence, Collectors are welcome to order from us regardless of your Country of Residence.

Please note that Shipping Fees are NOT INCLUDED in any of the orders. We will contact the Customer for the shipping fees quoted by our Partnered Parcel Service Provider. Customer will receive an Invoice once the shipping costs are settled. Tracking information will be provided when the order is dispatched by our Partnered Parcel Service Provider and the shipping is covered. Tracking information may takes a few days to appear at the Parcel Service Provider database.

Generally, shipping to international address will take 7 - 10 business days via air or 40-50 days by sea depending on the Country of Residence. However, it depends on the mode of shipment selected by the customer.

We would like for our customers to receive their figures fast and secure without any damages. Thank you for your understanding. 

If your item arrived damaged please contact me and I will do anything I can to help. I have no control over the handling of the package when it is in transit. I do guarantee that the items inside the box are safe and packaged as securely as possible. 

1.1) What happens if I received a defect/ damaged item?

We take extreme care in packaging and item handling to minimize the risk of damaging the item. Even with these safety measures in place, there is a 10-15% chance that a small piece of the figure gets damaged in transit due to their nature/material. Almost all of our figures are made with resin which is fragile and brittle in nature. Hence, there is a risk of damaging the parts and customer accepts and understand to this risk. However, please be assured that these boxes are original and meant to keep your statue safe. 

Customer is advised to contact us with pictures and videos as prove within 24 hours for us to escalate the issue and seek compensation based on the damages.

NOTE: If you placed an order and chose to ship it by sea, you can use this website to track it with the tracking number provided. (This is the same website that I use myself)

https://track-chinapost.com/startairmail.php 

Please understand that sea transport takes a really long time. It is the cheapest option but you will have to wait for a long period of time. 

2) Custom Taxes/ GST/ VAT

Under certain circumstances, some countries might impose certain custom charges, fees, or taxes for the goods that flow through its border. Please not that it is customer's responsible to pay for it, FAVYOUR will not be held responsible for all the border related charges, fees, or taxes. Customers are advised to check with the relevant Government Agencies/ Authorities for the related concerns before placing any order with DaWeebStop.

3) Shipping Estimate

This table is just for estimate purposes only. The shipping cost varies by country and by figure so the final cost may b less than the estimate. 

4) Shipping Crisis

Last updated 02/17/2022

The world's ports are facing their biggest crisis in 65 years, with trade ports severely congested and freighters lining up to unload their cargo. At the Ports of Los Angeles and Long Beach inthe United States, the waiting time for ships is as long as 12 days. In order to improve the overall delivery efficiency of the store and give friends a better logistics experience, we have to temporarily closed sea transportation channels.  When the world's ports are dredged, we will reopen the sea lanes.

Links to news about the shipping crisis:
1, https://www.youtube.com/watch?
V=t2zSQFREGol&ab_channel=EpicEconomist
2, https://www.youtube.com/watch?
V=DIZWyrZrz_Y&ab_channel=ANC24%2F7
If you have any question don't hesitate to contact us.